The Showplace Limited Lifetime Warranty

Showplace Wood Products (“Showplace Cabinetry” or “Showplace”) provides a Limited Lifetime Warranty to the original owners of the installed residential cabinetry (the “Product”) and warrants its Product to be free from defects in material or workmanship under normal residential use for as long as the Product is owned by the original residential purchaser in the Product’s originally installed residential location. (The Longview by Showplace cabinet line is excluded from this warranty. See dealer for warranty information.)

This warranty applies only when the Product is purchased through an authorized Showplace dealer, is not applicable to rental properties and is not transferable to subsequent owners.

Our obligation under this warranty is limited to the repair or replacement of any Products that prove defective as determined by our review and inspection. This warranty is limited to replacement or repair of defective parts or materials only. Labor charges or damage related to installation, removal, repair or exchange, as well as any incidental and consequential damages, are excluded.

Showplace reserves the right to change design specifications and materials without obligation to make similar changes to products previously manufactured. If a warranty claim is filed for a product that is no longer manufactured by Showplace, Showplace reserves the right to fulfill the warranty obligation by substituting discontinued product with the most similar styling, wood species, and color available at the time a claim is submitted; claim remedy may include replacing other Showplace components installed in the residential application necessary to achieve a uniform appearance and a similar style to that originally purchased.

Whether replacing current or retired product, we cannot guarantee an exact match of replacement parts due to the natural aging process that occurs in products currently installed.

KAAT and slab doors: Showplace outsources select door styles, which are ordered as “Kitchen at a Time” (KAAT) and are not produced in our door plant. As most of our KAAT doors are veneered slab doors, they may show stain differently than some of our other non-KAAT door styles, especially if a Character stain is chosen; for this reason, if a KAAT door style is chosen, you must sell the job off of a KAAT door sample or it will not be covered under our warranty.

Veneered flat center panel doors: Door styles that use a 1/4” veneered flat center panel will display a degree of finish color variation from the solid-wood frame. This variation is considered normal and can occur in all finishes, including Natural.

Because wood is a natural substance, many factors can cause different parts of the wood to accept finish differently. These factors are out of our control, and for this reason, finish variations on flat panel doors are not covered under the Showplace warranty. For less variation, order a door style with a solid center panel. Any five-piece header (FPH) that is less than 7” high will have 1/4” thick hardwood plywood center panel, and as such will display a degree of stain color variation.

Hand application: Showplace specialty finishes are the result of hand crafting. As such, variation is to be expected, and is in fact considered an attribute. This includes glazed finishes with stain or paint, any of the Vintage processes or distressed offerings, and different components of the Weathered process. Such variations are not covered by the Showplace warranty.

Unfinished: Unfinished orders are supplied without any stain, sealer or topcoat. Showplace cannot warranty finishes that are applied by the customer.

This Limited Lifetime Warranty does not cover costs associated with shipping or transportation of replacements, the cost of installation, removal, or subsequent damage or transportation of the defective product, regardless of who performs the work.

These warranties are the exclusive warranties of Showplace Wood Products and are in lieu of all other warranties, expressed or implied, including the implied warranties of merchantability and fitness for a particular use. In no event shall Showplace Wood Products be liable for incidental or consequential damages,
special damages, exemplary damages, lost profits and revenues, loss of use of the product, bodily injury, and property damage, all whether based on contract, tort, strict liability, or any other legal basis or theory. In no event will Showplace’s liability with respect to the warranty obligations exceed the purchase price for the defective product.

To obtain performance under this Limited Lifetime Warranty, the end consumer must contact the authorized Showplace dealer where the Product was originally purchased and allow sufficient time and opportunity to inspect the Product, evaluate the claim and respond. A dated receipt as proof of purchase is required to obtain benefits from this warranty. If the authorized Showplace dealer is unable to respond to your claim, contact Showplace Cabinetry. All decisions regarding the existence of manufacturing defects or affecting this warranty shall be made by Showplace in its discretion and shall be final and binding on the parties. This Limited Lifetime Warranty is governed by the laws of the State of South Dakota. All disputes arising from this limited warranty will be venued in the state or federal courts sitting in South Dakota.